Seafarers’ Advice & Information Line (SAIL) is the only Citizens Advice service dedicated to seafarers across the UK.
SAIL has been giving support to merchant seafarers and fishermen for 20 years. It has now expanded and can give free advice to anyone who has ever served in the Royal Navy. We can also help their partners, widows and widowers.
Of course, this includes CONA members (which includes the RNA).
Advice is given by phone, email or letter. All advice is free, fast and confidential.
SAIL can give advice on all of these and many more –
- Debts and money problems
- Housing issues
- Problems at work
- Maritime charity grants
- Consumer problems
- Family-related issues
SAIL has 6 advisers, all of whom are professional and fully trained.
SAIL is independent from the Government, and from the Royal Navy.
How to get advice
You can contact a SAIL adviser in any of these ways –
- Call 08457 413 318 or 020 3597 1580 between 10 and 4 on weekdays. You can request an immediate call back if the call is expensive for you. There’s an answer phone service at other times.
- Email email@example.com
- Use the contact page on the SAIL website www.sailine.org.uk/contact-us
There’s more information on the SAIL website www.sailine.org.uk